Tools & Resources

Springfield WORKS is a hub.

Together, we are building a resilient, inclusive, and equitable economy in the Greater Springfield Region.

Western Massachusetts Workforce Development Resources

Below are some workforce development resources we and our partners use - for job-seekers looking to expand their opportunities, employers looking to find (and keep) the right fit, and service providers supporting their clients' workforce needs.

Springfield WORKS works to connect you to the expertise you need for success.

Springfield WORKS Tools

Skills Based Job Matching

We partnered with SkillSmart to create this skills-based job matching tool! It helps you build our your resume, find jobs or careers that match your interests, skills, and experience, and makes it easy to apply for them.

413 Cares

Community Portal - Local Agencies

This online platform helps you find community organizations across Western Massachusetts, including resources for food, housing, mental health and recovery, reentry from incarceration, and digital resources.

Financial Planning Tools

Springfield Partners for Community Action provide Credit Counseling and Financial Literacy classes. Credit counseling can help you obtain, understand, and improve your credit score, manage debts, and develop a personalized plan for financial freedom, and free financial literacy classes can help you understand financial concepts and implement them in your life.

The Federal Reserve Bank created these financial planning tools for everyday Americans who are navigating the challenges of transitioning from public benefits. There are 5 different tools, that can help you to create a financial plan for your future.

United Way provides Thrive Financial Classes, a series of interactive seminars, to provide financial education and support for participants to reach their financial goals. They provide classes directly through nonprofits.

Valley Opportunity Council helps Springfield residents navigate LIHEAP, the Low Income Home Energy Assistance Program.

Job Training in Western Massachusetts

MASSHIRE Springfield Career Center

Springfield's One-Stop-Shop Career Center. Visit for any questions or assistance around employment and training! They provide help for residents with job searches and training, as well as businesses looking for workers.

MASSHIRE Holyoke Career Center

Holyoke's One-Stop-Shop Career Center. Visit for any questions or assistance around employment and training! They provide help for residents with job searches and training, as well as businesses looking for workers with matching skills.

Holyoke Community College

Holyoke Community College hosts a wide variety of FREE job training programs, from Line Cooks to Medical Interpreters to Paraeducators. Many programs include language supports for individuals for whom English is not their first language.

Westover Job Corps Center

Free career training for a wide variety of career paths! Westover mostly serves youth 16-24 years old, with low-income, with approved citizenship/residency/DACA/etc status, meet background requirements, and are motivated and ready to succeed. Find a supportive community, earn your high school diploma or equivalent, gain career skills, gain on-the-job training experiences. Contact Admissions to understand the process.

Tech Foundry IT Training

Tech Foundry offers a dynamic and fluid 18-week Information Technology (IT) Support training program combining technical skills, professional development and career readiness. With a supportive and experienced team of Tech Foundry members, students form a community, complete a capstone project, and perform an internship!

Square One

The Learn&Earn Program is a free education and career-building program for young parents, age 16-24. This is a paid work skills program, where you work toward earning your high school equivalency diploma and/or building a career, with support from a case manager, while taking classes from Square One to prepare you for jobs vital to the community.

Career Exploration Resources

MassHire 360 Career Information System

An interactive portal to help you make decisions about schools, jobs transitions, and careers. This tool works with you for your entire lifetime: resources are included for K-5, middle and high school, college, AND adults. Use this tool to understand your skills and interests, opportunities to expand your skills, launching a career, and career transitions later in life.

Holyoke Community College (HCC)

Whether you're an employer in need of workforce training, or an individual seeking to polish your resume or take your career in a new direction, HCC can help. We offer a wide range of options, from credit degree and certificate programs to professional certifications and resume-building courses for current and new employees.

Wayfinders Housing Services

We provide access to an array of housing services that help people find ways to live where they choose, regardless of income or background. This includes support and information, programs for housing and employment support, direct financial assistance, and occassional workshops!

Springfield City Library

A community center providing free computer classes and classes for job seekers, help navigating technology and the library through phone, email, or in-person, and Book-A-Librarian service for one-on-one assistance with basic computing, job searching, resume writing, or even figuring out your smartphone

Springfield Partners for Community Action

A nonprofit organization offering a wide variety of employment supports, financial services, and education programs to low-income families of Springfield. Their goal is to help every single person walking through their doors - either by providing them services directly, or by connecting them with the best resource in the community.

Springfield Technical Community College (STCC)

A dynamic, multi-cultural learning community where students grow in character, intellect and self-confidence. Their community-based Workforce Development Center provides non-credit programs and classes in a wide variety of fields, internship opportunities, and full- and part-time employment opportunities.

DTA Works Program

For recipients of SNAP and/or TAFDC, DTA Works offers a variety of programs to help you plan and achieve your career goals. This now includes childcare and transportation!

City of Springfield Workforce Development Map

This document is from the 2015 Working Cities Challenge Grant, and provides definitions and explanations of different types of workforce programs.